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Dehumidifiers: What Should My Customers Learn?

Dehumidifiers: What Should My Customers Learn?
March 31, 2021 Tom Clark

While dehumidifiers don’t seem to do all that much to the untrained eye, their purpose is, in fact, essential for many homeowners in America. With the weather getting increasingly hot and steamy, it’s highly likely that you’re going to receive many questions about dehumidifiers. This is the time of the year when the sales of dehumidifiers start climbing, and when your potential customers are looking for ways to alleviate the growing humidity in their homes.

And you should and need to be prepared for that. Who are your customers going to turn to for recommendations for an adequate dehumidifier for their home if not their go-to HVAC professional? You’re going to want to share essential and useful information with your customers, and you want to have the knowledge necessary to answer all of the most common questions they have about dehumidifiers, their operation principle, and the benefits they offer.

How Does a Dehumidifier Work?

Dehumidifiers are household devices that pull the excess moisture from the air inside your customer’s homes in order to balance out the humidity level. This increases the overall living comfort, but also prevents development of certain humidity-related problems.

What Are the Two Main Types of Dehumidifiers?

Household dehumidifiers come in two basic variants – portable and whole home. Portable humidifiers are usually small units able to fit in most spaces, and they can be easily purchased and installed by the customers themselves.

On the other hand, whole-home dehumidifiers are part of your customer’s HVAC system and they have to be installed by trained HVAC contractors. These dehumidifiers are a more effective solution, but also a more expensive one.

What Are the Benefits of Owning a Dehumidifier?

While it is easy to work out the most apparent benefit of owning a dehumidifier, i.e. balanced humidity levels in your customer’s home, it’s also worth taking a look into all the advantages that come with having a dehumidifier in place:

  • Dehumidifiers help reduce the amount of airborne allergens by reducing the humidity in which certain allergens thrive.
  • Less humid air is also cleaner air, as it is also more difficult for dust and debris to move in a less humid environment.
  • Achieving normal humidity levels will significantly lower the possibility of mildew and mold appearing in your customer’s home.
  • A home environment with the right humidity levels is a more comfortable environment to spend every day in.

What Do Customers Want to Know About Dehumidifiers?

When the time comes for your customers to choose the dehumidifier to purchase for their home, they are certainly going to have several questions to ask. Here are the most common questions customers have when purchasing dehumidifiers.

Why Do I Need a Dehumidifier?

Dehumidifiers help maintain the appropriate balance between humidity and dryness in your customers home. Some of the signs that point to the fact that your customers should install a dehumidifier are musty smells, mold, water spots, and condensation.

How Long Do Dehumidifiers Last?

The durability of a dehumidifier depends on the type of unit your customers purchase, as well as the regular maintenance and servicing of the dehumidifier. Portable solutions can last from three to five years, and whole-home dehumidifiers can for eight years on average.

Should I Clean My Dehumidifier?

Yes, both whole-home and portable dehumidifiers require regular cleaning and maintenance. Customers are mostly able to perform routine cleaning of their portable units, while it is necessary to book a professional HVAC technician to clean whole-home dehumidifiers.

Are Dehumidifiers Loud?

Dehumidifiers usually do produce some noise while they’re running, but the level of noise they make is not intrusive. Of course, this varies from model to model, but in general dehumidifiers are not overly loud. It is also worth noting that portable solutions tend to be louder than whole-home dehumidifiers, as they are located in the room itself.

How Large a Dehumidifier Do I Need?

The size of the dehumidifiers depends on the size of your customer’s home, as well as the current levels of moisture in that space. It’s best to first inspect your customer’s property before offering additional advice on the necessary size of the dehumidifier.